Last updated: July 3, 2026
This Shipping Policy explains how Vndrk handles order processing, standard delivery, tracking, and shipment support. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions. The store currently serves customers in Singapore, and checkout amounts are displayed in USD.
When preparing clear acrylic desktop cosmetic organizers for shipment, we review the order record, delivery address, and item details before releasing the parcel to the carrier. clear acrylic desktop cosmetic organizers can involve size, material, surface finish, package contents, and care expectations, so support reviews refer back to those concrete details.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
- Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment is successfully authorized through Shopify Payments.
- Transit Time: 7-13 Business Days, Monday-Saturday, after the order has been processed and handed to the carrier.
- Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.
Business Days mean Monday-Saturday, excluding public holidays and dates when the carrier does not provide service. Orders that require additional verification may be held briefly while we contact the customer by email.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within Singapore. No minimum purchase required. Standard shipping is provided at a cost of 0 USD for eligible orders, and the checkout Shipping field should display 0.00 USD for standard delivery.
DELIVERY AREA
Currently, we only ship to addresses within Singapore. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
Customers are responsible for entering a complete and accurate shipping address, including unit number, postal code, and contact phone number when required. If the address cannot be used for delivery, we will contact the customer before processing the order further. For Singapore customers, the checkout page, tracking email, and support channel should show consistent store and order information.
SHIPPING METHODS & COURIERS
We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.
Some orders may be shipped in separate parcels because of product availability, package size, carrier routing, or warehouse handling. When we split a shipment, we do not charge an additional standard shipping fee.
Acrylic Organizer Packing Notes
Vndrk clear acrylic organizers are checked for transparent panels, drawer movement, divider slots, lids, trays, and protective packing before carrier handoff. Shipping covers the listed organizer item only and does not include cosmetics, skincare products, cotton pads, brushes, or vanity furniture shown for styling.
Transparent Item Delivery Review
After delivery, customers should inspect acrylic corners, drawer tracks, lids, dividers, and polished edges before discarding packaging. If an organizer arrives cracked, scratched, or incomplete, photos of the outer carton, protective inserts, and affected acrylic area help us review the shipment efficiently.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.
If tracking stops updating for several Business Days or the parcel appears damaged, delayed, or lost, customers can contact us with the order number and a clear description so we can review the carrier information and available resolution. Clear photos, the checkout email, the item name, and a short explanation help support review issues without unnecessary back-and-forth. For organizer orders, customer support may review drawer movement, compartment layout, clear panels, included parts, and whether the item arrived complete. Contact support@vndrk.shop for shipment support.
CONTACT
For shipping questions, contact Vndrk support at support@vndrk.shop or +12545284936. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.